🔄 Cancellation & Refund Policy

Travel Cheap acts as an independent booking agent. All cancellations, modifications, and refund requests are processed according to the specific fare rules of the airline and fare type booked. Our agents handle all communications with airlines on your behalf.

To cancel a booking, contact our 24/7 live desk: +1 (844) 257-2507. Have your booking reference number ready.

In accordance with U.S. Department of Transportation regulations, tickets purchased at least 7 days before departure may be cancelled within 24 hours of booking for a full refund. This applies to most flights originating from or arriving in the United States.

Refundable Tickets: Eligible for full or partial refund to original payment method minus applicable airline fees. Processing time is typically 7–14 business days.

Non-Refundable Tickets: Most basic economy and discounted fares are non-refundable. However, the unused value may be applied toward future travel as a travel credit, subject to the airline's policy and applicable change fees.

• Refundable tickets: Full refund minus any applicable airline processing fees
• Non-refundable tickets: Travel credit may be applicable for future use
• Award tickets: Subject to airline-specific award cancellation policies
• Travel Cheap service fee: Generally non-refundable once booking is confirmed

If an airline cancels your flight, you are generally entitled to a full refund or rebooking on an alternative flight at no extra charge. Travel Cheap will assist you in:

• Claiming a full refund from the airline
• Rebooking on an alternative flight or route
• Processing compensation claims where applicable under airline regulations

Contact us immediately at +1 (844) 257-2507 if your flight is cancelled by the airline.

Date, time, or route changes are subject to:

• Airline change fees (vary by fare type and carrier)
• Fare difference between original and new ticket price
• Travel Cheap rebooking assistance fee (disclosed upfront)

Call +1 (844) 257-2507 as soon as possible to explore change options and minimize fees.

• Credit card refunds: 7–14 business days
• Debit card refunds: 7–21 business days
• Bank transfers: Up to 30 business days
• Travel credit/vouchers: Issued within 5–7 business days

Step 1: Call our live desk at +1 (844) 257-2507 (24/7, including weekends and holidays).

Step 2: Provide your booking reference number and passenger details.

Step 3: Our agent will review your fare rules and advise on refund eligibility.

Step 4: Confirm the cancellation. Refunds are processed according to the airline's timeline.